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Dear Dean, Just a quick note to let you know how happy we are with the tinting installation you recently completed at the Minneapolis Marriott Southwest. The installation went very smoothly considering we continued to operate our business around you. Your sensitivity to our business needs was very professional and much appreciated. The finished product looks great, and I am sure we will enjoy the benefits for many years to come. You will be the first person we call when future needs arise. Sincerely, Robb Hall General Manager
Dear Mr. Gjerde: I am writing this letter to compliment your company on your outstanding customer service. We had two incidents of problems with our window tinting and you immediately responded to our service calls and solved the problems; no questions asked. In this fast-paced world of dwindling customer service, it is fantastic to experience such a high level of customer-first focus and satisfaction. Thanks again. Samuel G. B. Bellmobile, Inc.
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